Password FAQ

• Password Creation Tips
• Password Changes
• Lost Password
  
  
• Main FAQ

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What's a good password?
Something secure that you'll remember -- i.e., not so off-the-wall that you have to write it down to keep it handy, but definitely something no one would be able to guess. Good passwords:

• are not the same as your username
• are more than 4 characters long, preferably at least 7 or 8 characters long
• aren't just lower-case alphabetical. They should contain a mixture of upper- and lower-case letters, as well as numbers and/or punctuation characters
• don't use personal information (e.g., signficant birthdays, phone number, Social Security Number, names of pets or loved ones) or words/names/acronyms (e.g., caterpillar, Jefferson, USA)
• are not easy to spot while you're typing them (e.g., qwerty, 12345, zzzzz)
• are changed frequently (at least every month or two)
• aren't shared with anyone

So how do I come up with a good password?
Some methods for creating a good password:

• Pick an easy-to-remember phrase and use the first letters of each word, adding capitalization, numbers and punctuation marks. For example, "To be or not to be" could turn into "2Bon2B?"
• customize a word with numbers and punctuation marks (e.g., #br0wns?)

How do I change my password?

For web and mud hosting customers:

1. Log into your account.
2. From the command prompt, type passwd.
3. Type in your current password at the Old password prompt. You'll then be prompted for the new password. This has to be at least 6 characters long, and must differ by at least three positions from the old one (i.e., you can't change just one or two characters in it).
4. Type in your new password.
5. Re-type your new password. The passwords will not appear on the screen as you type. If you make a mistake, you'll get a Mismatch - password unchanged message and will have to repeat the process.

For image hosting customers:

1. Let us know that you want a new image hosting password via phone or e-mail. Please don't put your desired new password in an e-mail.
2. We will call you back with your new password. For security reasons, we neither send nor accept password information via e-mail.

For forum users:

1. At the login screen, select the Forgot Password option and follow the prompts.
2. An HTML link and a new password will be e-mailed to you. Click on the link and use the new password to log in.
3. Change your password once you've logged in.

Help! I forgot my password!
E-mail us at support@bizfu.com or call us at (831) 439-1718. We'll call you with a new password. For security reasons, we don't send passwords via e-mail.